If your library has a question or has experienced a delivery problem, it is best to address it as soon as possible.

Issues and questions can be reported in the following ways:

1. By E-mail, to Eastern Connection (nmrls2@easternconnection.com)
   This email goes to 4 people at Eastern Connection, plus Lucie Gallagher, to assure proper response.

2. By Online Form (This form goes to 4 people at Eastern Connection, plus Lucie Gallagher, to assure proper response.)

3. By phone, by calling Eastern Connection Customer Service: 800-877-4745
   You may also call the NMRLS Office in Danvers at 888-326-7772