Community Data Collection

Community Leader Interviews

• How to Conduct Interviews

  Focus Groups

• Guidelines for Conducting Focus Groups

  Massachusetts Cities and Towns

• City and Town Profiles
• Commonwealth Communities
• The Municipal Pie...What's Your Share?
• U.S. Census Data - NMRLS Cities and Towns

  Surveys

• University of Massachusetts/Lowell, Faculty Survey
• University of Massachusetts/Lowell, Student Survey
• High School Teacher Survey
• High School Student Survey

Surveys used for Public Library Long Range Planning.
Click on a number below to view a survey.

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Library Associations

• American Association of Law Librarians
• American Association of School Librarians
• American Library Association
• Association of College and Research Libraries
• Association of College and Research Libraries/New England Chapter
• Massachusetts Friends of Libraries
• Massachusetts Health Sciences Library Network
• Massachusetts Library Association
• Massachusetts Library Trustees Association
• Massachusetts School Library Association
• Medical Library Association
• New England Library Association
• Public Library Association
• Special Libraries Association

Library Job Descriptions

• Massachusetts Regional Library Systems Job Description Collection

Library Policies

• Massachusetts Regional Library Systems Policy Collection
  A compilation of general policies from libraries across the Commonwealth. Included are samples for Circulation, Collection Development, Confidentiality, Customer Service, Internet Use, Meeting Rooms, Mission Statements, Patron Behavior, Responses to the PATRIOT Act, and Unattended Children.
• Library Bulletin Boards (Abbot Public Library, Marblehead)
• Reading Memorial High School
• ALA's Libraries and the Internet Toolkit: Checklist for Creating an Internet Use Policy

  Uncertified Libraries and Reciprocity

• Lucius Beebe Memorial Library, Wakefield
• Reading Public Library
• Reuben Hoar Library, Littleton

Long Range Plans

Public Libraries

• Boxford Town Library System (2005-2010)
• Ipswich Public Library (2004-2008) |  Appendix Statement of User Needs
• J.V. Fletcher Library, Westford (2008-2012)
• Wilmington Memorial Library (2006-2010)

  School Libraries

• Beverly School District (2003-2008)
• Chelmsford School District (2005-2010)
• Danvers School District (2005-2010)
• Pope John XXIII High School, Everett (2006-2011)

NMRLS has a number of long-range plans on file in hard copy for all library types, along with a variety of sample management documents and archived regional resources. Please contact Mary Behrle for additional information.

Marketing

• Creating a Marketing Plan for Your Library -- a workshop presented for NMRLS by NELINET, May 14, 2007
• Marketing for Libraries -- by Liz Doucett, presented at the NMRLS Annual Meeting, November 16, 2006
• Marketing the Library -- an online course from the Ohio Library Council
• Meet Me @ McQuade -- Merrimack College's Marketing Campaign
• OhioLINK Marketing Toolkit
• Read My Lips: The Power of Word of Mouth Marketing -- North Suburban (IL) Library System
• The Storied Library -- a WebJunction series

Marketing Plan Samples

• Boxford Town Library System
• Flint Memorial Library, North Reading
• Peabody Institute Library, Peabody
• Wilmington Memorial Library

Massachusetts Board of Library Commissioners

• Annual Report Information Survey (ARIS) for Public Libraries
• Library Statistics
• MBLC Publications
• Disaster/Emergency Assistance
• Library Architecture and Design Resources
• Public Library Charts
• Public Library Construction Program
• Public Library Services At-a-Glance Directory
• State Aid to Public Libraries

Online Newsletters

• Beverly Public Library (in pdf)
• Reading Public Library (as a blog)

Public Relations

• Online PR Toolkit -- South Central Library System (WI)
• Texas Library Association Public Relations/Media Relations Toolkit

PR with a local touch:

• Virtual Tour -- J.V. Fletcher Library, Westford
• Wish List -- Melrose Public Library

Readers' Advisory

• Early Word -- News for Collection Development and Readers Advisory Librarians
• Hennepn County Library (MN) Bookspace -- Search by genre and subgenre, find read-alikes
• Reader's Advice -- Search by author, genre, series, and more

Staff Competencies

• Core Competencies of Leaders -- Library Leadership Massachusetts 2005
• Core Competencies in University Libraries -- University of Nebraska-Lincoln
• Library Practitioner Core Competencies -- Western Council of State Libraries
• Technology Competencies -- State Library of North Carolina

Standards for Libraries

• Massachusetts Regulations for Public Libraries
• MSLA Standards for School Library Media Programs