New Reference Additions:

Growing Old in Massachusetts lists contact information for services that provide support for seniors. Listings include advocacy and legal services, state funded home care, public housing, and food programs.

Jeff Herman's Guide to Book Publishers, Editors, & Literary Agents describes individual publishing conglomerates, independent presses, and university presses. A separate section contains detailed strategies to facilitate a writer's communication with literary agents.

Interesting Web Sites:

Happy Holidays
http://www.advancedlanguage.com/holiday/holiday.html
Merry Christmas and Happy Holidays in 16 languages

CNET
http://www.cnet.com/
Find reviews and prices for the latest consumer electronics on CNET.

Stumper for November:

What is the toll-free telephone number for Hotmail?

Answer: 800-386-5550

Source: http://www.hardtofind800numbers.com/
Many online companies hide their customer service toll-free numbers - companies like Ebay, Yahoo.com, and Netflix.

Carolyn Wakefield, cataloger from NOBLE found this telephone number listed as MSN support. Gwendolyn Charter, Reference Librarian at Peabody Institute Library in Peabody, found a toll free number for Microsoft security. Thanks to both of you.

Stumper for December/January:

Can you find a list of licensed real estate brokers in Great Barrington, Massachusetts?

Until next month,
Eleanor Sathan
Regional Reference Librarian
esathan@mhl.org