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The NMRLS Executive Board met May 18th at Stevens Memorial Library in North Andover.

School Recertification:

The Board approved recertification of member schools that provided complete applications for recertification.

  • Shawsheen Elementary School - Andover
  • Ayers Ryal Side School - Beverly
  • Kennedy School - Billerica
  • Shawsheen Valley Vocational Technical High School - Billerica
  • Salem High School - Salem
  • Tyngsborough Elementary - Tyngsborough
  • Abbot Elementary - Westford
  • Nabnasset School - Westford

The Board approved offering one-time waivers to the following schools who will meet full certification requirements.

  • Beverly High School - Beverly
  • Lafayette Elementary School - Everett
  • Littleton High School - Littleton
  • Lynn Vocational Technical Institute - Lynn
  • Lynnfield Middle School - Lynnfield
  • Manchester Memorial Elementary - Manchester
  • Tewksbury Memorial High School - Tewksbury

The Board denied waiver applications from four schools that did not provide sufficient documentation to support a waiver. One school was ineligible for recertification due to lack of supporting documentation in application. NMRLS staff will contact these schools to inform them of this step and invite them to the June Executive Board meeting.

Strategic Plan Implementation:

The Board approved the Strategic Plan: 2005-2010 Implementation Planning Priorities, Recommendation for Year One. Drafts of this document have been discussed by the Board, Committees, and staff over the past several months. Comments from these constituencies have been incorporated.

On behalf of the Board, Barbara Lachance thanked the Strategic Planning committee members for the work done in creating this document.

Discussion:

Member Satisfaction Survey 2006 Summary of Results
Greg Pronevitz introduced the draft summary to the Board. He noted that NMRLS Customer Service received the highest level of member satisfaction. Members were also very satisfied with the NMRLS Web Site and Online Newsletter. Other areas of high satisfaction were in the Gale Group InfoTrac, NewsBank, and OCLC WorldCat online resources, and the Online Continuing Education Calendar and Answers to Go parts of the site. Calls for improvement were reported in two areas: Regional and Cross State Delivery Services. Greg Pronevitz and staff are following up with members who were dissatisfied with these services. Greg Pronevitz also noted that the Reference, Delivery and Continuing Education Committees are looking closely and reacting to these data. (See related article at www.nmrls.org/news/jun06/survey.shtml)

Greg Pronevitz suggested that Board members study the survey and discuss service priorities at the June meeting.

Reports:

Merrimack Valley Library Consortium (MVLC):

Larry Rungren, Executive Director of MVLC, discussed the organization's recent priorities and accomplishments. MVLC members have been focused on the volume of requests and delivery items. Member libraries have been struggling to understand and control the explosion of transit items. As a result, a limits committee was formed to look at possible solutions to lessen the volume of items in delivery. MVLC is looking at changes in member parameters, new functionality of the Sirsi/Dynix Horizon software and new procedures to govern resource sharing among member libraries such as filling requests from local holdings and generating transit slips automatically with the Horizon software.

Other MVLC priorities and accomplishments include signing a contract with Overdrive to provide downloadable audiobooks to member libraries beginning in July. Member libraries will help fund the collection of digital audiobooks. Joint MVLC/NMRLS training is planned to support this effort. Erin Apostolos will provide training in the use of Overdrive to member libraries and Scott Kehoe will provide training on digital media.

In mid-July, MVLC will be a full member of the Statewide Virtual Catalog. Currently, MVLC is a read-only member.

Delivery Committee

Jackie White, Chair of the NMRLS Delivery Committee, began her report by thanking NMRLS for their cooperation these past several months. Clear and accurate labeling has been addressed. Packaging options are still being reviewed; the committee is waiting for the state standards for packaging due out in June 2006. Time in delivery continues to be of pressing concern in MVLC and NOBLE members. Organizational practices in both member libraries and at Eastern Connection are under review. Volume and cost are also continuing concerns to both consortia and NMRLS.

Jackie White was asked by the MVLC membership to ask the NMRLS Executive Board the following question: What will NMRLS cut or alter in the way of programs and/or services from future budgets to pay for the rising costs of delivery? The answer to which will help MVLC members make decisions about imposing limits on materials.

Board members suggested that NMRLS look at the recent member survey and use those responses as parameters for future decision making and to caution that the cuts should be proportional in future budgets. The question was raised, how much thought had been given to passing some of the delivery costs on to the patrons. While some thought had been given to that tactic, it isn't under consideration at this point. It was noted that the cost of delivery of materials is being borne by patrons out of their local taxes, but it was also being paid for out of their state taxes and that patrons must be educated so that they could advocate for greater funding for this service that they enjoy.

Greg Pronevitz noted that the State budget figures under discussion will allow NMRLS to continue services at the current level. However, unexpected price increases, e.g., for fuel costs or other services could change this.

Marlene Heroux noted that the Statewide Delivery Best Practices document will address all the delivery stakeholders from patrons to the state level.

MBLC Report:

In addition, Marlene Heroux noted that the numerical results of the recently completed MBLC Database Survey are posted on the MBLC website (mblc.state.ma.us/grants/licenses/survey.php). The narrative data is still being analyzed. Marlene Heroux also reminded the Board that the statewide workshops on databases information will be coming soon.

Other Business:

Deborah Froggat announced that she has accepted a position at the Boston Arts Academy Fenway High School and Boston Symphony Resource Center, and will need to resign her position on the Board. The Board congratulated Deb, wished her well in her new position, and noted that it will have a tough time finding someone to fill her shoes.

Upcoming Meetings:

DateLocationTime
Wednesday, June 14, 2006NMRLS, Danvers 2:30-4:30 PM
Thursday, September 21, 2006 TBA 2:30-4:30 PM
Thursday, October 19, 2006 TBA 2:30-4:30 PM
Thursday, November 16, 2006 Annual Meeting
Cascia Hall, Merrimack College
12:00-3:30 PM
Thursday, December 14, 2006 NMRLS, Danvers New Member Orientation:
11:30 AM-2:15 PM
Monthly Board Meeting
2:30-4:30 PM