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Answers...To Go!
Free library service designed to serve the library needs of residents of northeast Massachusetts via the Web.
Electronic
Databases
MassAnswers is an innovative service that lets you ask questions and get answers, in real time, right here on the Internet, from reference staff at some of the best libraries across Massachusetts and the nation. This system combines the immediacy of the telephone and the preciseness of written e-mail with the ability to "look over" the librarian's shoulder and see what he or she sees on screen. Once you submit a question at the right side of this screen, it will be picked up by a Massachusetts Librarian from one of the MassAnswers participating libraries. If all are busy, or if it is off-hours for Massachusetts, a librarian from one of our nationwide cooperating libraries will pick up. These include strong libraries such as Mass Answers, Memorial Hall Library in Andover, or Reading Public Library, and in libraries throughout Los Angeles and Orange Counties, California.
Regional Reference and Information Centers
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Regional Reference Standards (First and Second Generation)
- Reference Best Practices designed to allow NMRLS to attain its vision of a community
of member libraries and media centers which collaborates to provide timely
access to information, materials, training, and expertise. (Download as a Word Document)
- Reference Trade Directory: to share ideas about how reference departments do business by visiting one another.
Specialized Reference
Services
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NMRLS services are provided through state funds
administered by the Massachusetts Board of Library Commissioners.
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