Essex Library Survey
The Essex Library is evaluating programs, facilities and services. Please help us by completing this survey. We greatly welcome your input regardless of whether you currently use library services. Please submit by September 18, 2009!
1.
How often do you use the Essex Library?
Daily
Weekly
Monthly
A few times each year
Never
2.
When do you visit--or would you like to visit--the library? (Please check all that apply.)
Mornings
Afternoons
Evenings
Saturdays
3.
Do you find the materials (books, movies, magazines, etc.) that you are looking for?
Always
Sometimes
Never
4.
What do you and your family borrow most often? (Please check all that apply.)
Adult fiction
Audio books on CD
Adult non-fiction
Museum passes
Children's fiction
Puppets, games, toys
Children's non-fiction
Magazines
Young adult fiction
Photocopy
Young adult non-fiction
Fax
DVD/VHS
Other
Music CDs
5.
What do you believe is the most valuable service of the Public Library?
6.
Is the staff knowledgeable and able to help you find resources or answer your questions?
Always
Sometimes
Never
7.
Please check off any programming areas you would like the library to emphasize during the next five years:
Book discussion groups
Programs for babies and toddlers
Community reading projects (everyone reads and discusses the same book)
Programs for young children and their families to encourage reading and literacy
Internet and reference classes
Young adult programs and activities
Genealogical research and local history
Adult programs
Other
8.
What changes would you like to see at the library? (Please check all that apply.)
Wireless Internet access
Internet access in Children's area
More computers
Coffee cart
Classes (computer basics, careers, etc.)
More DVD movies
More music CDs
More books about
Other suggestions
9.
If you do not use the library, what reasons prevent you from using the library regularly? (Please check all that apply.)
Hours don't work for me
I never find what I'm looking for
Poor customer service
Got out of the habit
I don't borrow, I buy my books.
Other
10.
Are you satisfied with the facility?
Yes
No
Additional comments on the facility?
11.
Do you access the library through the Internet?
Yes
No
12.
If yes, for what purpose? (Please check all that apply)
Search the catalog
Reserve materials
Check your library account
Search the online databases
Communicate with library staff via email
Other
Find information about library events at the library's
website
Which of the following do you feel are important for the library to include in any future plans ?
13.
Facility
Important
Somewhat
important
Not
important
Quiet study space
Comfortable reading areas
Meeting space for small groups
Convenient book drop access
More parking
Community room
More computers
Larger/improved Children's Area
Separate area for teens
Improved handicapped access
User friendly layout of building
Better lighting
Coffee shop
Bathroom
14.
How important is the library
Important
Somewhat important
Not important
To you
To the community
Please help us analyze your responses by supplying the following:
15.
Are you
Male
Female
Age:
18 or under
19-30
31-50
51-65
over 65
Thank you for taking the time to complete our survey!
Essex Library
30 Martin Street
Essex, MA. 01929
978-768-7410
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