StonehamPL Survey07

STONEHAM PUBLIC LIBRARY

LONG RANGE PLAN SURVEY

We invite any resident of Stoneham to complete the form below and submit it to the library either by mail, in the book depository or at the main desk. We encourage your involvement in our evaluation process. All your answers will be confidential and will help us to determine the direction the library takes over the next five years. We appreciate your input.

Please complete by Friday, June 15, 2007.

1. Optional Information

Name:
Telephone:
E-Mail:

2. Have you used the services of the Stoneham Public Library in the past 12 months?

Yes
No

If YES, proceed to question #4.
If NO, proceed to question #3.

3. Why don't you use the library more often? (Mark all answers that apply)

Hours are inconvenient
The Library is too noisy
I have vision problems
I need help with English
Collection needs work
I need transportation
I have problems walking
I don't know how to use the library
Other (Please specify in the box below)

4. What days are most convenient for you to use the library? (Mark all answers that apply)
5. What hours are most convenient for you to use the library? (Mark all answers that apply)

Mornings
Afternoons
Evenings

6. If funds were available, what would you like the library to purchase more of?
7. Please mark below the items that you or any member of your family borrowed, used or enjoyed in the last two years.
8. Within the last 12 months, how often have you visited the Stoneham Public Library?

Once a Week
Twice a Month
Once a Month
Other

9. Is there a special service or product that would make the library more readily accessible to you?
9a. Would you be willing to pay a fee for such services?

Yes
No

10. What services would you like to see the library offer or offer more of? (Please mark all that apply)
11. Would you attend any of the following types of programs? (Check all that apply)
12. Please include any comments or suggestions concerning any aspect of library services not mentioned above that you think important.

13. Do you have internet access at home?

Yes
No

To help us better analyze your responses, please consider filling out the demographic information below. Your responses will be kept completely confidential.

14. Sex

Male
Female

15. Age 16. Educational Level

High School
Some College
College Degree
Post Graduate

17. Income Level

Thank you for participating in our survey.

Also, consider attending any or all of our planning meetings. They will be listed on the library’s website and in the paper. We appreciate your time and input.

internet survey